Frequently asked questions

What is the attendance policy?

  • Students must complete 100% of the course and actively participate in all learning activities.

What is the course passing grade?

  • Students must earn a 100% or more in their final exam in order to successfully complete the course.

What is the Course Policy? 

  • By registering for this class, the student attests that he/she is the individual who will receive the online access and will complete the training without an assistant. Student understands that any falsification of any statement may result in the revocation of the course completion certificate. Students may not change the material in any way, reproduce, publicly display, distribute, or otherwise use them for any public or commercial purpose. Any use of the materials on any other website or networked computer environment for any purpose is prohibited.

Audio / Visual requirements:

  • Students must have a working Camera/Microphone and internet in order to successfully complete the course

How long do I have from the time I purchase the class until the class is completed?

  • You have 90 days to complete the training from the time of purchase. If your time lapse you will lose the class and do not qualify for a refund

How quickly will i get my certificate of completion?

  • Once you finish your course and pass any required exams, you can print your certificate of completion right away.

When do I get my SST card?

  • Upon class completion please submit a copy of all your training certificates, SST card (for those renewing) to training@site-safety.com the SST process takes 2 business days, sometimes longer depending on the verification process. Please submit: Copy of your old SST card, Height and Eye color, and Mailing address

What if I need to contact someone after hours:

  • For additional information, please contact us at 212-683-7200 or training@site-safety.com.
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